Research
Practical, transparent work on how value is created, transformed and lost. Every work can be read without an account.
2 works match these filters
Methodology PapersPractices copied from other organisations often fail to deliver, because a practice carries its form but not the value system that made it work. This paper, for managers and product and engineering leaders, defines a practice as a local value system with a declared value hypothesis, sets out when a practice is admissible under domain policies, and gives a structure for building and maintaining a practices collection.
practicesbest practicesdomainsdomain policiesadmissibilitypartial commensurabilitypractices cataloguevalue transformer
Methodology PapersTechnical support is usually managed as a cost centre, which hides the value it creates for clients and the product. This paper restates the Æilus model of support as a chain of transformers that convert anti-value into value, gives the source's two coefficients (VAM and ACM) minimal formulas, fixes whose value they measure, and proposes a measurement protocol a support organisation could adopt.
technical supportanti-valuevalue conversionACMVAMincident managementvalue measurementservice domains
Aeilus Practices Catalogue
Practical ways of working with value, linked to the Æilus methodology. The catalogue is being prepared.
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