Research

AI as a Value Transformer, Not an Employee: Placing AI in Organisational Value Flows

Organisations usually measure AI as a digital employee: tasks completed and headcount avoided. This paper shows, from Value Management Theory, why that frame measures AI where it looks strongest and hides rework and anti-value on the receiver side. It gives managers and AI programme leads a way to place AI as a transformer role in a value system, name it, draw it in a Value System Schema and measure it where its output is consumed.